The hospitality industry has made great strides in recent years to improve workplace safety for hotel staff. Many who work alone for long hours are at higher risk of harassment and assault. In response, major hotel brands and local governments have taken action to equip employees with panic buttons and safety devices so they can quickly summon help in an emergency.
RelayPro is a leading incident management platform trusted by hotels to keep their staff safe. It provides a seamless way to dispatch responders when an employee activates their panic button. In this article, we’ll walk through the simple steps to initiate incident dispatch in RelayPro, both from a web browser and mobile app.
Initiating Incident Dispatch from RelayPro Dash
Initiating Incident Dispatch from RelayPro DashRelayPro Dash is the web-based control center where safety managers can monitor incidents in real-time. Here’s how to dispatch an active incident:
- Log into Dash at dash.relaypro.com
- Click on the “Incidents” tab in the top navigation
- Select “Active Incidents”
- Choose the specific incident you need to dispatch
- If needed, add any additional details about the incident. This information will be visible to the dispatched responders.
- Once submitted, the designated response team will be notified of the incident with all relevant details and can acknowledge it like any other alert.
Initiating Incident Dispatch from the RelayPro Mobile App
The RelayPro mobile app puts the power of incident management in the palm of your hand. Dispatching an incident just takes a few taps:
- Open the RelayPro app and log in
- Tap the “Channels” icon in the bottom navigation bar
- Select the “Incident Dispatch” channel
- Tap on the incident that requires dispatching
- Optionally include additional incident details, which will be relayed to the dispatched group
- Submit the dispatch and the configured responders will receive an alert with the incident information for acknowledgment
Why RelayPro for Hotel Staff Safety?
While employee safety devices have become an industry standard, not all solutions are created equal. Jet Hotel Solutions recommends RelayPro for several key reasons:
- Deep understanding of hotel operations and safety requirements
- Seamless integration with existing hotel technologies
- Use of advanced location tracking for precise emergency response
- Cost-effective service plans to fit any hotel’s budget
- Ongoing system enhancements to stay ahead of changing needs
With the legislative landscape around hotel panic buttons evolving quickly, it’s critical to partner with an experienced vendor committed to this space for the long haul. RelayPro has already helped leading hotel brands roll out staff alert solutions across thousands of properties.
Conclusion
No employee should ever feel unsafe at work. RelayPro’s user-friendly incident dispatch tools, accessible from web and mobile, allow hotels to respond swiftly when a staff member needs assistance. By combining RelayPro’s powerful platform with Jet Hotel Solutions’ implementation expertise, hoteliers can provide a safer work environment, mitigate risk, and increase employee satisfaction. To discuss how RelayPro and Jet Hotel Solutions can help protect your hotel staff, contact our team today at www.jethotelsolutions.com.